 |
New Client Information
Please call or e-mail to schedule an initial consultation at least 48 hours prior to our first service.At the initial consult, we get to know you and your pets and you get to know us.
We will explain our services, complete paperwork, answer questions, pick up keys, and discuss detailed instructions on how to care for your pets.
If you want us to keep a copy of your house key for future service, please have a copy ready for us and give it a try to make sure it works properly.
Your key will be labeled with a code that does not contain your name or address.
Please click on the links for a printable version of several of our forms that can be reviewed and completed in advance. If you are unable to download our forms, contact us and we can send them to you via email. Please contact us if you have any questions about the forms.
Simple Rate Structure
~ No additional charges for holidays~ No fuel charges within current service area
~ No extra charges for multiple pets
~ Generous cancellation policy
Payment and Cancellations
Payment: Payment in full must be left at the residence to be collected on the first day of the service.
Cancellations: As a busy professional myself, I fully understand that schedules can change quickly. Therefore, we do not charge for cancellations as long as you call before we show up at your door for that day’s service.
